Hi Emma here,

I am not writing this to tell you how awesome this tool is you can probably find it for yourself. But something more important. Something that really touched me and I believe the world should know.

I am a university student, we are a family of 5, my mom, dad and 2 siblings.

My mom is stay at home mom and my dad had a very good sales job.
Few months back my dad suffered from an extreme illness he had to be admitted to hospital immediately and was no longer able to work.

I am oldest of my siblings and a lot of the responsibility came on my shoulders while was mom for was taking care of my younger brothers, managing household and being at hospital constantly.

Our savings were burning out fast. First thing I did was I moved into a shared living space to cut my expenses.

Eventually I ended up taking 2 part time jobs to support my family while being a full time student.

I had no idea of how to manage money. Honestly I was very scared at this time. My dad had always taught me importance of budgeting and he also gifted me this tool on my last Birthday but I never really used it. But I started putting in my expenses into Budget Savy for the first time. It came in handy to understand where I could cut back and where it was necessary to spend.

But that is not the reason why I am writing this today.

It just happened so one day I experienced an issue with the tool and happen to raise it with the Budget Savy team. Literally the next day I was on a call with one of the co-founders. He was extremely professional and kind gentleman and somehow I ended up explaining my whole story to him for about 30 mins. He listened very calmly and patiently, gave me his best wishing and told me how strong I was.

Like what? Nobody does that. And it really mattered to me.

This might be an excellent example of customer service but to me it was about human kindness. First of all nobody gets on a call with a customer because they raised an issue and nobody listens to a customers cry story. I am sure he a super busy person, he didn't need to listen to me but he did it anyway. It left a lasting impact on me, it was one of the few examples of kindness I had seen in my life and that is the reason why I am here today.

I am writing this after about eight months from this incident, my dad is doing much better now, and he is working again at a different job, my mom end up taking a part time work and I am still continuing one of my jobs. Together we are easily able to manage expenses for our family.

Taking up so much responsibility taught me a lot about life and managing finances. I am already planning how I am going to pay back my student loan. I am much more conscious of where I spend my money. I also encourage my friends to do the same. Me and my dad do financial planning for our family together now, be it setting monthly budget, a family vacation or saving for my younger brothers education and I love doing it with him. I am still using this tool and will continue to do so.

P.S. I was able to save about $150 just this last month using this tool. Its not a lot but I have learned that every penny counts.
Emma M.